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Frequently Asked Questions
Got a question? We got the answer 


What is a makerspace?
A MakerSpace is a collaborative work space that exists inside a school, library or as a separate public/private facility, designed for making, learning, exploring and sharing. These spaces generally offer a variety of industrial maker equipment including 3D printers, laser cutters, CNC machines, soldering irons and even sewing machines, depending on the specific establishment. These spaces help prepare those who need the critical 21st century skills in the fields of science, technology, engineering and math (STEM), providing hands-on learning and critical thinking skills while fostering entrepreneurship as incubators and accelerators for business startups.

See the whole Backstory
The Who. what, when, why, and how we were made 


Do you accept donations?
Yes, we gladly accept donations in the form of new equipment and tools! To ensure we are keeping in line with current industry practices and continuing to provide the most advanced resources for our members, we do not customarily accept used equipment; however, on occasion and if authorized by the donor, we have the ability to take in specific used equipment for refurbishing and reselling, which helps further our cause as an organization. These situations are evaluated on a case by case situation. If you would like to inquire about a possible equipment donation, either new or used, please contact us at to discuss further. We appreciate your support!  

What type of equipment, tools, and resources do you have?
Our space is home to a variety of premium woodworking, metalworking, computing and culinary equipment, including table saws, wood planers and jointers, plasma cutter, tube bender (tube shark), welders,  bandsaws, computers, plotter, 3D printers, CNC Router, laser cutter/engraver, water jet, commercial kitchen – and much more! Our inventory of tools and equipment is constantly growing, so please refer to the “What We Do” page to view specific details for each area

How do I reserve time in a space, or on a tool?
Reserving time in the space is as easy as giving us a call during open member hours and letting us know which tools you want to use and when. We schedule to ensure the resources are open and available to all who have cleared their safety orientations, are ready to use them, and need to use them for their current projects. 
Personal Protective Equipment (PPE)- is it required in the space?
Is it offered in the space?
Yes, participant safety is our main priority, and we encourage everyone to bring (and use!) their own appropriate protective equipment when working in the space. There is certain PPE available for use, though, having your own is always the best choice! Each resource space does have unique requirements, depending on the tools used. For any resource area specific PPE questions, don't hesitate to ask the front desk steward when you call to reserve your space.
Are consumables or materials for making supplied in the space?
There are some consumables available for purchase. Materials include standard PLA filament for the 3D printers, as well as wood available for the laser cutters. All other consumables and materials must be supplied by the makers themselves.

Are there any options for storing material for projects I'm currently working on?
There are lease spaces available for both producers and standard members. These spaces are compounded with a membership and are limited. If you have questions on the space availability, drop us a message and we will find the right fit for you. 

What can I cut on the Laser Cutters and the Water Jet? What can I print on the 3D Printers? 
Each of our digital fabrication tools come with unique specs that allow for different materials to be cut, engraved, or printed. Refer to the specific tool information to get an in-depth view of what is possible! Any material other than what is provided in-shop for these tools will need to be approved of by the staff and stewards on shift. 


Can I take a class if I'm not currently a member?
Yes, our classes are open to nonmembers and members alike.  

What should I do if the class I want to take is full?
Join the waitlist! If there is a cancellation, the individuals on the waitlist are called and added into the class as it fits! Also, if the waitlist builds to fill another whole class roster, we work to create another class offering for those on the waitlist. Win-Win for everyone!

What if I have a group of friends that all want to take the same class together?
If the class is fully open with spots available for you and your friends, enroll as normal. If not, then just contact us with info regarding the class you'd like to take and when, and we can work out aligned availability, participants and our instructor's schedule.

How can I suggest a class for CraterWorks to add to the schedule?
We always welcome and value hearing your thoughts even if you have not yet attended a class yet! Feel free to share any suggestions or requests by contacting us.

If I already know how to use a shop space or specific tool, do I still need to take the safety orientation?
Safety is a priority at CraterWorks! If you are unfamiliar with a tool or space, enroll in the safety orientations to get a general walk through, not only with the tools themselves, but how the operation works specifically in our shop spaces. If you are already familiar with certain tools, we still ask you to walk through the orientations for the beneficial reminders of all safety features and facility protocols.

What if I want specific training on a tool that doesn't currently have a class offered for it? We currently offer interested members the option to purchase one hour of individualized training with a specialist, subject to availability. This offering is common with those interested in learning the detailed operation of our CNC Router. Just let us know your ideas and tool preferences by contacting us